Return Policy

Thank you for shopping online at We would hate to see that you’re not 100% satisfied with our programs.  However, we understand the unexpected may occur. We take our policies seriously and are always here to provide additional clarity.


All orders can be cancelled within five (5) days of purchase. If your order has been paid and you need to make a change or cancel an order, you must contact us within five (5) days of purchase by emailing


Your satisfaction is our #1 priority. If you are not happy and wish to return a product, please contact us within five (5) days from receiving your order.

Please provide your order number and reason for your request.  Our customer service team will review the request and will send further instructions if the refund is approved.

Only items directly purchased from Backstage Pass to the Movie Industry™ will be accepted.  If you received the wrong item you can request a refund or a reshipment.

*You can submit refund requests within five (5) business days after ordering. You can do it by sending a message on our Contact Us page.  If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.  Backstage Pass to the Movie Industry™ reserves the right to deny any refund.

Because we’ve invested considerable time and energy into creating world class products, we will not offer a refund after 5 days. We want to ensure that you have all the information necessary to make a well-informed decision. It’s very important that you are satisfied and comfortable with your purchase so please be sure to review all necessary information before making your purchase.